State Farm® Insurance Agent Bryan Doerner

"On a recent hiking adventure I unfortunately locked my keys and glasses in my car. My car was at a trailhead parking lot at 10,200 ft elevation. Cell service was a problem. I called Bryan and he provided my policy number and talked me thru the emergency service process I was going to initiate with State Farm. Due to medication I take, I was under a relatively short timeline to resolve my lockout. Bryan offered to come pick me up if the State Farm lockout service couldn't respond in a timely manner. Lockout service arrived and resolved my lockout, averting an issue with my medication. Bryan absolutely redefined customer support/customer service. He was very proactive in providing me the process and information needed to resolve my lockout. I will be a policy holder (car and homeowner) with Bryan and State Farm for a very long time. Many, many thanks, Bryan and colleagues!! Kirk Tozer Santa Fe, NM"

"Update: Bryan continues to be unbelievably amazing. Here's what I wrote two years ago, and it's still true. "Bryan and his team are fantastic! I have had several different State Farm agents through the years, and Bryan is by far the best one. He has taken the time to personally reach out to me, making sure that my needs have been met. I highly recommend him!""

"Since moving to Santa Fe in 2020, Bryan Doerner has been my go-to insurer. The entire team has been responsive, courteous, and professional throughout. A joy to work with; always willing to dig deep when I do not understand a bill, need to modify our coverage, and file a claim. Happy camper."

"I worked for this office for 6 years and not only was it an amazing small business to work for the agent Bryan is an extremely thoughtful and knowledgeable mentor and helps his clients the same! All of the staff is being taught by the best and has the best procedures in place to provide top notch service!! Now being a customer I rest assured knowing all of mine, my family and my friends policies are well taken care of with this agency!! Thank you Bryan Doerner and staff!!"

"Best agency in town by far! Great customer service from Bryan and team! I have also worked with Andrea who is very knowledgeable and helpful! I appreciate the attention to detail in my policies and always looking out for my discounts! Also have had a glass claim which went extra smooth. Highly recommend this agency."

"This is the best insurance I ever had o had all of my 3 cars with them. And my agent (Brook Krumback.)she has been so profesional and so helpful she has find way on saving me money. I’m so thankful she found me. I Highly recommend them specially Brook.! Thank you so much!"

"Bryan Doerner’s level of professionalism and genuine care is unmatched! He makes every effort to ensure that you feel informed and supported during a crisis as well as when nothing important is going on in your life. He goes above and beyond in ensuring the customer experience is the gold standard! Brook Krumback is also beyond compare! She is AMAZING!!!! Her dedication, level of care and follow through is beyond compare! Also…she’s like a ball of sunshine! You can feel her smile and radiate joy even just speaking with her over the phone! Her energy is definitely contagious!!!!! What an awesome team!!! Bravo!"

"I would rate it at a six star if i could, Google if you’re seeing this add an extra star for the incredible, amazing customer service Tanya Espinoza has delivered at Stat Farm, shes beyond friendly, always willing to help and provide the best customer service, always with a smile, outstanding! She will give you the best services, the best deals any insurance will ever do, she is truly the good neighbor everyone would like! She’s definitely better thann Jake, amazing work Tanya!"

"It is my pleasure to acknowledge the responsive, timely ,great and enthusiastic service we have received in placing our insurance portfolio in capable hands of Brook who demonstrated on more than one occasion her very capable and professional management of our coverages. Brook has been diligent in representing our insurance needs in a prompt and thorough manner. We can attest to the fact that Brook is a tremendous asset to the Bryan Doerner agency, as well as to my wife and me."

"(Translated by Google) Bryan's staff is very professional, thank you Karen for your time and assistance with my vehicle policy, you clearly explained the coverage options available to me and saved me money on my policy. I 100% recommend Bryan Doerner's office, his staff is bilingual. Thank you Karen and Bryan. (Original) El personal de Bryan es muy profesional, gracias Karen por su tiempo y asistencia con la póliza de mis vehículos, me explicó claramente las opciones de coberturas disponibles y me ahorró dinero en mi póliza. Recomiendo 100% la oficina de Bryan Doerner, su personal es bilingüe. Gracias Karen y Bryan."