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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Johnson

Erica Johnson

October 30, 2024

5  out of  5
rating by Erica Johnson
"Andrea was soo helpful! She was polite, prompt, and very quick to help me with all of my questions, and many modifications to my insurance policy. I am very happy with my plan, my monthly payment, and the service I recieve with State Farm! Thank you Andrea!!"
We responded:
"We greatly appreciate you taking the time to write a review about Andrea. Her dedication and passion for her work are clearly evident! We genuinely appreciate your feedback and look forward to continuing to provide you with stellar service."
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Naomi Diamond

October 21, 2024

5  out of  5
rating by Naomi Diamond
"I had a very good experience working with Anthony Bousqueta of State Farm in Santa Fe, NM. Anthony took quite a lot of time with me as we reviewed auto insurance plans as well as home insurance. He gave me time to shop around to compare policies and rates. He was not pushy at all. Anthony answered all my questions and provided answers to questions I didn’t even know to ask. I felt I had received a good value by bundling my two policies with State Farm. Naomi Diamond"
We responded:
"Thanks for sharing your experience while working with Anthony. I know he appreciates it and so do I. We look forward to working with you and thanks for leaving such a great review!!"
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Charles Padilla

April 23, 2024

5  out of  5
rating by Charles Padilla
"I have to give Bryan Doener of State Farm a huge Thank You .. I called needing a rental vehicle and within 5 minutes he called back and had a vehicle for me with Hertz. I have been with State Farm for many years and Bryan Doener ANF Highly Recommend him and his staff. Thank You Bryan .. I appreciate you!!!"
We responded:
"I appreciate you too Charles!! And thanks for the 5 star review!!"
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alfredo padilla

April 14, 2024

5  out of  5
rating by alfredo padilla
"Andrea! Thank you so much for you helping me for insurance policy. You have worked really hard to achieve our goal and you did it. If anybody needs insurance and for a affordable price come and see Andrea! A great agent to have by your side."
We responded:
"Alfredo- thanks for the great review. We all enjoy working with you. Thanks so much!!"
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David Caputo

April 12, 2024

5  out of  5
rating by David Caputo
"I recently requested to have a little money drawn from the cash value of my State Farm Life insurance policy. Miguel E. Lozano took on my request. He put me in contact with the State Farm Life program office and followed through to be sure the check was delivered to my home address. Miguel made sure all of this took place in a just a few days. A BIG THANKS to Miguel for his prompt attention to this."
We responded:
"I appreciate the 5 star review Dave. I just showed Miguel and he was happy that you were happy. Thanks again and we are all glad that you received your check. Let us know if you need anything else and thanks for choosing us for your insurance. "
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Danielle Draughn

April 10, 2024

5  out of  5
rating by Danielle Draughn
"Miguel was very helpful and efficient the best insurance experience I have had !"
We responded:
"Hi Danielle, thanks for your 5 star review and I’m glad that Miguel was able to help!! I appreciate you working with my agency, thanks again!!!"
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Maria Del Rayo Ortiz

March 27, 2024

5  out of  5
rating by Maria Del Rayo Ortiz
"Miguel was very willing to assist me with a windshield claim with the claim company."
We responded:
"Thanks so much Maria. We appreciate you working with us and Miguel said thank you for the review as well!!"
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Jolie Herrera

March 6, 2024

5  out of  5
rating by Jolie Herrera
"I love State Farm insurance it has been so affordable and amazing but Felisha Penn has made it 10 times much more better!!!! She helped me so much and was patient with me, i got my business insurance with her , I couldn't ask for a better agent!!!!!!"
We responded:
"Jolie, I’m happy Felisha was able to help you with your business insurance. We look forward to working with you, Thanks again Jolie!!"
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Langat Langat

September 15, 2023

5  out of  5
rating by Langat Langat
"The office is wonderful and his staff are exceptional! Andrea Sanchez i would not have insurance anywhere else if not your best expertise going through the details of what I want..Thank you for being so caring and for the very prompt customer service!!! I mean you can call them and they are there to assist as much at they can."
We responded:
"I really appreciate you sharing your experience and giving us a 5 Star Review. We all enjoy working with you as well. I'm glad that Andrea was able to help and I hope to see you the next time you stop in. Thanks again Bernard!"
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Comida Frontera

August 16, 2023

5  out of  5
rating by Comida Frontera
"Recently moved to Santa Fe from New York, needed home and car insurance. The people at Bryan Doerner Agency could not have made it any easier or more pleasant. Very nice people with reasonable pricing."
We responded:
"Thanks for leaving us a great review. I’m glad that my team was able to help and make this portion of your move seamless. We look forward to working with you. Thanks Dallas!"
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kat toz

August 12, 2023

5  out of  5
rating by kat toz
"On a recent hiking adventure I unfortunately locked my keys and glasses in my car. My car was at a trailhead parking lot at 10,200 ft elevation. Cell service was a problem. I called Bryan and he provided my policy number and talked me thru the emergency service process I was going to initiate with State Farm. Due to medication I take, I was under a relatively short timeline to resolve my lockout. Bryan offered to come pick me up if the State Farm lockout service couldn't respond in a timely manner. Lockout service arrived and resolved my lockout, averting an issue with my medication. Bryan absolutely redefined customer support/customer service. He was very proactive in providing me the process and information needed to resolve my lockout. I will be a policy holder (car and homeowner) with Bryan and State Farm for a very long time. Many, many thanks, Bryan and colleagues!! Kirk Tozer Santa Fe, NM"
We responded:
"Hi Kirk, I'm glad you got home and everything worked out and I definitely would have come to pick you up if I needed to. I really appreciate the fact that you took time out of your day to write such a great review and share your experience. These reviews certainly help my small business and I am grateful. Enjoy your hikes!"
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John Berry

August 6, 2023

5  out of  5
rating by John Berry
"First rate customer service! Andrea Chavez tenaciously represents her clients. Very impressive! Anthony very helpful, and Brian Doerner very helpful and very informative. These guys simply do their job very well!"
We responded:
"John, Thanks for a wonderful review. That's a great word, tenaciously, to describe Andrea. She really does enjoy helping and finding solutions for things. You've worked with most of my team including myself and we have all enjoyed working with you as well. Thanks John."
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A

August 4, 2023

5  out of  5
rating by A
"Has a great Team, very knowledgeable and informative staff. Highly recommend!"
We responded:
"Thanks so much for the 5 star review A. "
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Lauren Janson

July 7, 2023

5  out of  5
rating by Lauren Janson
"I am so pleased at how attentive Andrea Sanchez was with any info that I needed. Thank you so much for helping me and getting my insurance back on track . You’re the best !"
We responded:
"Thanks so much for taking the time to leave such a positive review about your experience with Andrea. We definitely appreciate your kind words and feedback. I'm proud to have Andrea as a part of myteam and I already let her know that you left such a great review. Thanks again Lauren."
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Emily Van Cleve

July 5, 2023

5  out of  5
rating by Emily Van Cleve
"Update: Bryan continues to be unbelievably amazing. Here's what I wrote two years ago, and it's still true. "Bryan and his team are fantastic! I have had several different State Farm agents through the years, and Bryan is by far the best one. He has taken the time to personally reach out to me, making sure that my needs have been met. I highly recommend him!""
We responded:
"Emily, what a stellar 5 star review. Thanks so much for the great post! And I look forward to working with u for years!! Thanks again Emily."
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Alex Levinsky

May 26, 2023

5  out of  5
rating by Alex Levinsky
"Great customer service! Very professional, very friendly, attentive to the details and kind team members! I would highly recommend this office for any insurance needs."
We responded:
"Thanks for the great review Alex. Welcome to the Agency!"
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Lupe Duran

November 14, 2022

5  out of  5
rating by Lupe Duran
"Tanya is a hard worker and is very knowledgeable in her work I give her 5 stars"
We responded:
"Thanks for the 5* review Lupe. We appreciate it."
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J M

November 12, 2022

5  out of  5
rating by J M
"Tanya Espinoza is by far the best insurance agent I’ve ever dealt with,very friendly and professional. Will definitely refer friends and family."
We responded:
"Thanks for such a great review, and I agree Tanya is always very helpful and enjoys working with everyone. Thanks again for the great review!!"
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John Miller

November 11, 2022

5  out of  5
rating by John Miller
"Since moving to Santa Fe in 2020, Bryan Doerner has been my go-to insurer. The entire team has been responsive, courteous, and professional throughout. A joy to work with; always willing to dig deep when I do not understand a bill, need to modify our coverage, and file a claim. Happy camper."
We responded:
"John, thanks so much for the great review. You are also a great policyholder and we all appreciate working with you. Thanks again."
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Jose Vazquez Castro

September 1, 2022

5  out of  5
rating by Jose Vazquez Castro
"Probably the best insurance I've had! Andrea is great, easy to work with and extremely helpful! Definitely the best coverage overall, with the best rates EVER!"
We responded:
"Thanks Jose. We appreciate working with you and Andrea is always happy to help out."
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Char Benavidez

August 10, 2022

5  out of  5
rating by Char Benavidez
"Inviting, clean very nice"
We responded:
"Thanks Charlene"
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Antonio Rascon

February 5, 2022

5  out of  5
rating by Antonio Rascon
"Best agency in town by far! Great customer service from Bryan and team! I have also worked with Andrea who is very knowledgeable and helpful! I appreciate the attention to detail in my policies and always looking out for my discounts! Also have had a glass claim which went extra smooth. Highly recommend this agency."
We responded:
"Thanks for the 5 star review Winslo!!"
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Eddie

January 19, 2022

5  out of  5
rating by Eddie
"I have found Bryan Doerner’s State Farm and his office colleagues over several years to be always available and responsive to my personal, home and vehicle insurance needs, providing caring advice and cost effective options. Thanks guys!"
We responded:
"I appreciate the kind words Ed and thank you for your business all of these years!!"
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Viktor Sotelo

December 21, 2021

5  out of  5
rating by Viktor Sotelo
"This is the best insurance I ever had o had all of my 3 cars with them. And my agent (Brook Krumback.)she has been so profesional and so helpful she has find way on saving me money. I’m so thankful she found me. I Highly recommend them specially Brook.! Thank you so much!"
We responded:
"Thanks so much Viktor. I’m glad that Brook was able to help you with your auto insurance. Thanks for the great review and Happy Holidays!!"
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Jessica Garcia-Tovar

December 9, 2021

5  out of  5
rating by Jessica Garcia-Tovar
"Bryan Doerner’s level of professionalism and genuine care is unmatched! He makes every effort to ensure that you feel informed and supported during a crisis as well as when nothing important is going on in your life. He goes above and beyond in ensuring the customer experience is the gold standard! Brook Krumback is also beyond compare! She is AMAZING!!!! Her dedication, level of care and follow through is beyond compare! Also…she’s like a ball of sunshine! You can feel her smile and radiate joy even just speaking with her over the phone! Her energy is definitely contagious!!!!! What an awesome team!!! Bravo!"
We responded:
"Thanks so much Jessica. Happy Holidays!!"