Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Cohen

Jack Cohen

August 25, 2026

5  out of  5
rating by Jack Cohen
"Superb service and the be
St attention to detsil"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience and appreciate your kind words about our superb service and best attention to detail.

We’re proud to support you with life insurance, accident insurance, property insurance, vehicle insurance, and mortgage insurance—and we’re here anytime you need help. Thanks again for choosing us!"
Profile photo of MANUEL MARTINEZ

MANUEL MARTINEZ

August 22, 2026

5  out of  5
rating by MANUEL MARTINEZ
"good job"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words and are glad we could deliver a great experience."
Profile photo of Robert Goldsbury

Robert Goldsbury

August 21, 2026

5  out of  5
rating by Robert Goldsbury
"Friendly and efficient, accessible."
We responded:
"Thank you for your review! We’re so glad to hear you found our team friendly and efficient. Providing a smooth experience is especially important to us when it comes to vehicle insurance—from answering questions to helping you feel confident about your coverage. We truly appreciate your support!"
Profile photo of Paul abrams

Paul abrams

August 21, 2026

5  out of  5
rating by Paul abrams
"Very responsive to questions; knowledgeable and great to deal with."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words about how responsive we were, and that you found us knowledgeable and great to deal with. Thanks again for choosing us—we look forward to helping you again anytime!"
Profile photo of Jessica Reid

Jessica Reid

August 20, 2026

5  out of  5
rating by Jessica Reid
"No matter who it is I deal with, I'm always met with kindness & professionalism & I appreciate that."
We responded:
"Hi Jessica, thank you for your wonderful 5-star review! We’re so glad you feel you’re getting a reasonable price for your renter’s insurance—and that no matter who you work with, you’re consistently met with kindness and professionalism. We truly appreciate your trust, and we’re here whenever you need anything. ⭐⭐⭐⭐⭐"
Profile photo of Arleen M

Arleen M

August 20, 2026

5  out of  5
rating by Arleen M
"home owner's insurance"
We responded:
"thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear you had a great experience with your homeowners insurance. Our team works hard to make the process clear, fast, and stress-free, and your feedback means a lot. If you ever need anything—questions, policy updates, or help with a claim—we’re here for you. Thanks again!"
Profile photo of Victor Lara

Victor Lara

August 18, 2026

5  out of  5
rating by Victor Lara
"My insurance guy for years now."
We responded:
"Thank you so much for the 5-star review! We’re grateful to have been your insurance choice for years—our team truly appreciates your trust and support. Thanks again!"
Profile photo of Emily Van Cleve

Emily Van Cleve

August 17, 2026

5  out of  5
rating by Emily Van Cleve
"Bryan and his team continue to be top-notch! I have had several different State Farm agents through the years, and Bryan is by far the best one. He has taken the time to personally reach out to me, making sure that my needs have been met. I highly recommend him."
We responded:
"Emily, what a stellar 5 star review. Thanks so much for the great post! And I look forward to working with u for years!! Thanks again Emily."
Profile photo of Geraldine Freeman

Geraldine Freeman

August 14, 2026

5  out of  5
rating by Geraldine Freeman
"This agency is awesome. I highly recommend them. They quickly respond to all issues and my one claim was handled flawlessly."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. Our team works hard to respond quickly and make sure your claims are handled smoothly—so we’re especially glad your one claim was taken care of flawlessly.

We truly appreciate your recommendation for property, vehicle, and all-risk insurance coverage. If you ever need anything else, we’re here to help!"
Profile photo of Mark Rendleman

Mark Rendleman

August 14, 2026

5  out of  5
rating by Mark Rendleman
"Jill makes dealing with my insurance bearable!"
We responded:
"Thank you for the great 5-star review! We’re so happy to hear you found our pricing reasonable and that Jill makes dealing with your insurance easy and stress-free. We truly appreciate your trust in us for your property, vehicle, and commercial coverage."
Profile photo of vikki choppa

vikki choppa

August 13, 2026

5  out of  5
rating by vikki choppa
"The staff at Bryan’s office are always pleasant and helpful."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you found a great price and that the team at Bryan’s office has been pleasant and helpful. We truly appreciate your business—please let us know if we can ever assist you with your vehicle insurance needs."
Profile photo of Pamela Herzenberg

Pamela Herzenberg

August 11, 2026

5  out of  5
rating by Pamela Herzenberg
"Great service."
We responded:
"Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience, and we’re so glad we could help. If there’s ever anything you need, please don’t hesitate to reach out—we’re here for you."
Profile photo of Sarah Stone

Sarah Stone

August 11, 2026

5  out of  5
rating by Sarah Stone
"Kevin is amazing! Called me back so quickly and got my new policy arranged in minutes!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear Kevin was able to help you quickly—calling you back right away and getting your new policy arranged in minutes. We truly appreciate your trust and support! 😊"
Profile photo of Eddie

Eddie

August 10, 2026

5  out of  5
rating by Eddie
"I have found Bryan Doerner’s State Farm and his office colleagues over several years to be always available and responsive to my personal, home and vehicle insurance needs, providing caring advice and cost effective options. Thanks guys!"
We responded:
"Eddie, thank you so much for the continued support. It means so much to us to continue to earn your business.

I appreciate the kind words Ed and thank you for your business all of these years!!"
Profile photo of Doyne Farmer

Doyne Farmer

August 10, 2026

5  out of  5
rating by Doyne Farmer
"Kevin shopped around for me and dramatically lowered my premium. I really appreciate it!"
We responded:
"Thanks so much for the fantastic 5-star review! We’re thrilled to hear that Kevin was able to dramatically lower your premium. We truly appreciate your trust—thank you again! Look forward to working with you in the future!"
Profile photo of john

john

August 7, 2026

5  out of  5
rating by john
"Great service, nice folks. I like the rates also. Very competitive"
We responded:
"Thank you so much for the kind words! We are thrilled to hear you had a great experience with our team and are happy with our rates. We appreciate your business and look forward to helping you again soon"
Profile photo of Heather Frankland

Heather Frankland

August 5, 2026

5  out of  5
rating by Heather Frankland
"Efficient and helpful staff"
We responded:
"Thank you for the 5-star review! We’re so glad you found our staff efficient and helpful. We truly appreciate your support!"
Profile photo of Loretta Elliott

Loretta Elliott

August 5, 2026

5  out of  5
rating by Loretta Elliott
"Gema Jaimes provided exceptional service! Gema was incredibly helpful, patient and friendly. Extremely impressed with her knowledge, professionalism and the care taken to address our issues. Outstanding Service! Edora Winters also sends a grateful Thank you to Gema and Bryan!

Thank You Kevin! Great service, very appreciated!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Gema provided exceptional service and made such a positive impact with her knowledge, professionalism, and care. All mommas are special and helping yours save money on her Home and Auto Insurance was a pleasure. Edora and you are truly appreciated, and we look forward to assisting you again in the future!"
Profile photo of Gillian Pilgrim

Gillian Pilgrim

August 3, 2026

5  out of  5
rating by Gillian Pilgrim
"I always get great customer service and a quick response which I so appreciate."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you always receive great customer service and appreciate how quickly we respond. We’ll be sure to pass your kind words along to our team—thank you again!"
Profile photo of Janet Miller

Janet Miller

July 31, 2026

1  out of  5
rating by Janet Miller
"Was told we had 15 days to clear out various items stored under our deck and remove any vegetation w/in 5 ft of the house. Said they would send an explanation based on photos taken but they only sent them after I left 4 messages and called numerous times trying to get ahold of someone to actually send the information I needed to satisfy their rules. It would not have been a big deal except for the fact that we were leaving in three days to be gone for 6 weeks. Oh and not returning my calls, not professional."
We responded:
"Hi Janet, thank you for sharing your experience. We understand how frustrating it is when timelines feel unclear—especially with a leaving for 6 weeks coming up.
After reviewing your comments, we want to clarify that we did request the removal of items stored under the deck and any vegetation within 5 feet of the home for safety and maintenance compliance. We apologize that the photo-based explanation was not provided promptly after your messages.
We also apologize that you felt you were not able to reach someone. That is not the level of communication we aim to provide, and we will address this internally to ensure faster follow-up going forward.
If you’re willing, please contact us at 505-930-5210, so we can confirm the details and ensure you receive the documentation you needed. We would like the opportunity to make this right. Thank you for your time and patience. "
Profile photo of Matt Wang

Matt Wang

July 29, 2026

5  out of  5
rating by Matt Wang
"Excellent!"
We responded:
"Wow, thank you for the amazing review and the 5-star rating! We’re so glad to hear everything was excellent. Thanks again for choosing us—we truly appreciate your support!"
Profile photo of Stephanie Perez

Stephanie Perez

July 28, 2026

5  out of  5
rating by Stephanie Perez
"An email was sent to the customer, who is required to have insurance throughout their contract term. As requested, Mr. Doerner, the agent, provided proof of insurance very promptly and helped our mutual client avoid adverse consequences. Amazing!"
We responded:
"Thank you for your wonderful 5-star review! We truly appreciate your feedback. We’re glad we could assist quickly and efficiently, and we appreciate the opportunity to work together. Thank you for your trust and kind words!"
Profile photo of PATRICIA SANCHEZ

PATRICIA SANCHEZ

July 23, 2026

5  out of  5
rating by PATRICIA SANCHEZ
"Thank you for your quick response and promptness on sending me what I needed for our member."
We responded:
"Thank you so much for your review Patricia! We truly appreciate you trusting us and are glad we could respond quickly. We’re grateful for your support and look forward to helping again anytime."
Profile photo of Quentin Smith

Quentin Smith

July 22, 2026

5  out of  5
rating by Quentin Smith
"I required a new auto insurance card and contacted the Bryan's office. Kevin provided excellent service and got me what I needed immediately."
We responded:
"Thanks so much for the 5-star review! We’re glad to hear you found the price great and that Kevin in our Bryan’s office provided excellent service. We’re happy we could get you your new auto insurance card immediately—thanks again for choosing us!"
Profile photo of Sally

Sally

July 16, 2026

5  out of  5
rating by Sally
"This agency offers prompt face-to-face service. Very important."
We responded:
"Thank you so much for your 5-star review! We truly appreciate your kind words. Our team is committed to providing prompt, face-to-face service and making the process as easy and convenient as possible— when it comes to auto insurance. Thanks again for choosing us, and we look forward to helping you again!"